Help! My website isn’t bringing in business!

Reasons your website may not be as effective as it should be…

Perfexion June 2022 Blog
Perfexion New Website Design

You did it! You started a business! You have your employees working, sales are happening, and you have a website up and running. Things are falling into place. Fast forward 5 years. Your business is growing. You’ve hired a few more employees. Sales are pacing well – but deep down you feel there is more that can be done. Oftentimes, business owners set up their website in the beginning, but then, it sits out there in the tremendously vast internet among over 1.6 billion other websites out there.

It was working great for you in the beginning. What happened?

An average of 252,000 websites are added into the interverse every single day!  Other businesses, like yours, are all fighting for the attention and commerce of internet users.  So why, in only 5 years, may your website not be performing for you as it did before?

Websites are not a “set-it-and-forget-it” project

Just like other aspects of your business, your website needs to be continuously maintained, updated, and refreshed to stay relevant. In the beginning, your site is crushing sales numbers, engaging with new customers, and increasing your brand awareness. Overtime, competitors with similar products and services freshen their websites, add new content, update images, and add additional features for a better user experience. What happens? Their websites start showing up higher in search results than yours and you begin to fall to the bottom of the page, maybe even page 2 or 3.

Think about your own search habits – how far down on a search page do you go when looking for your answer? Chances are, not more than about halfway down page 1. Consumers crave immediate satisfaction in today’s fast-paced world. They want answers and they want them quick. If they have to dig around the internet to find you, chances are they won’t.

Technology for websites changes all the time

Just like cell phone companies are always advancing technologies surrounding their devices, website advancements are happening every day. From interactive tools to e-commerce platforms, the right website can truly take your business to the next level. For this to happen, you must ensure your website is integrated with the latest features and most advanced user interfaces. It’s always been said, first impressions are everything.

Let’s look at a practical example. Imagine you are searching for a kitchen remodeler. This is typically a large investment purchase. You’ve done your research and know what you want and are now on the search for the perfect company to entrust the heart of your home too. One company has 99% small print text on their website. They have a phone number. Very limited images.  Only a home page and a contact page. While it may be a great company, their website isn’t showcasing their talent and expertise. 

Another company has beautiful before and after images scrolling across the main screen. Their contact information is displayed on every page and prominently displayed throughout various places. They have an interactive chat option for you to get immediately connected with someone who can help. They offer multiple different methods of communication with them, including a quick fill contact form, chat box, email, phone, and showroom location. They have pages throughout their website that go into greater detail about the different stages of the kitchen remodeling process, estimated timelines for projects, details on various options for our remodel and articles and blogs about choosing the right countertops and most durable flooring for a high traffic area of your home.

Now, with all that information in front of you – which one do you think more consumers will engage with?

People want the ease of convenience. In order to win their business with so much competition, your website needs to be the sounding board for what sets you apart, why a consumer should choose your business to work with, and what makes you an expert in your field. As your business grows, so should your website.

Perfexion June 2022 Blog
Perfexion New Website Design

You have no call to action

Once a visitor lands on your website, it is critical that you direct them to exactly what action you want them to take. Do you want them to call? If so, your content should direct them to “call now for a free estimate” or “call now and speak directly to the owner”. If you prefer visitors to fill out a form with their contact information and some details about their project, then your site should be guiding them to the contact form page or link. If you don’t direct your website visitors on what type of action to take, 9 times out of 10, they won’t take any action at all. 

Perfexion June 2022 Blog
Perfexion New Website Design

You have an outdated design

Just like clothing styles change overtime, so do website designs that appeal to consumers. Designs can change based on trends, industry, competition, economy, or age. 

New trends in web design pop up all the time. Minimalistic, sleek, artistry, formal: based on your services and target audience often determines how often your website design platform will need to be updated. If you are in the technology and/or ecommerce industries, your design trends will change more rapidly than say maybe a business in the home services industry.  Design trends are important for a few reasons. They show the public that you are updating and maintaining your site on a consistent basis, which indicates you are progressive and stay ahead of the curve. Your website design indicates that you care about the user experience and want to provide the optimal platform for customers to interact with your business and learn more about you. As design trends become popular, visitors to your site may find an older design more cumbersome and confusing, which could lead to them leaving your site without engaging with your business. Trends can have a direct effect on functionality. Design trends that incorporate a lot of features were prominent 3 or 4 years ago. Today, more and more companies are opting for a cleaner and streamlined look, which can be more appealing to the eye.

However your industry is affected, website designs need to be “freshened” every few years. This does not mean you have to purchase an entirely brand new website every 2 years. The suggestion is to freshen up the overall look, feel, colors, and overall features that the site consists of to keep your website relevant and attractive to potential customers. 

Perfexion June 2022 Blog
Perfexion New Website Design

You do not have the proper SEO throughout your website

Yep – this is the biggie! SEO. The key to everything when it comes to your website. We are going to take a deeper dive in a future blog about SEO, but let’s do a quick overview. SEO stands for Search Engine Optimization. 

How does SEO work? It’s actually pretty simple. When a person does a search on a search engine, or any query search across the web, they type a series of keywords or phrases into a search bar to find the best match to answer their need. 

The search engine uses proprietary algorithms to scan websites across the web that include the same keywords and or phrases that person is looking for. The websites that have the most keywords or phrases that match that person’s search are shown at the top of search results. Websites that don’t, fall to the bottom, and essentially never get seen. 

While the explanation sounds really simple – SEO is a very complex task made up of customized strategies and continuous maintenance. Web marketers use special technology to discover which keywords and phrases, including variations of these, that are most commonly used for your industry. They then use specialized content, coding, alt text, and page links to embed within your website for optimal search results. 

The better your SEO, the higher your website will show up on search engines leading to an increase in business and revenue. An important note to remember – SEO is a continuous building of keyword structures throughout your website. Because search terms change frequently and most businesses offer a multitude of products or services – SEO is a very specialized skill that, to get the best results, should be managed by an SEO specialist.

Perfexion June 2022 Blog
Perfexion New Website Design

If you are wondering why your website may not be performing up to par or are looking to refresh your website for better functionality, appearance, and attract more customers – we would love to help! Perfexion, Inc. is a full-service interactive agency specializing in web development, branding, search engine optimization, IT networking, and custom software design. Perfexion is your complete web presence solution-based company. If you would like to learn more about how we can help your business, click here to schedule a complimentary consultation.

Contact Us for more information!

WEBSITE pfxn.com
E-MAIL hello@pfxn.com
CALL 610-783-7660
SAY HELLO

How to Avoid Google’s Manual Actions

Google has established general webmaster quality guidelines that serve to support Google’s efforts to find, index, and rank websites in search results listings. If you (or your web developer) perform an action on your website that Google views as negative or in violation of those guidelines – an illicit, deceptive, or manipulative practice – you will find yourself in trouble with Google sooner or later.

In cases where spam is the violation, Google’s own algorithms automatically detect the violation and demote the website in search rankings. Google also relies on humans to review web pages manually. If these reviewers find a violation of the quality guidelines, they take a manual action to address it. Depending on the circumstances, the manual action could be lowering your website’s ranking, removing specific web pages or content, or, in extreme cases, removing your website completely from Google’s search index.

Information relating to all manual actions taken can be found in your website’s Manual Actions Report. You might also receive the following message on the dashboard of your search console: “This site may not perform as well in Google results because it appears to be in violation of Google’s Webmaster Guidelines.”

Google takes a manual action any time they detect that a website is attempting to trick or manipulate their search engine results and website rankings. While a manual action by Google may appear to be a negative for you or your website, it is not; manual actions are taken to ensure everyone plays by the same rules when it comes to website security, content, SEO, etc.

Manipulation of a website occurs in many forms. A few examples follow.

• Hacking of your website
• User-generated spam that appears on your site’s user profiles or guestbook or forum pages
• Artificial or deceptive external links that point to your site with the intention of manipulating your page ranking
• The content on your site is of little value, low quality, and not unique, such as occurs with content that is generated automatically or from blog posts from others
• Images and pages appearing differently on Google’s search results from those on the page or image where a user actually lands when they click on the image, an action called cloaking
• Overuse of keywords and phrases with the intent of manipulating search rankings

How to Handle a Manual Action

First and foremost, when building your website or developing content for it, understand and adhere to Google’s Webmaster Guidelines. As long as you follow the rules, do nothing that intentionally attempts to manipulate your website’s search rankings, and take steps to keep your website secure, you should not be worried about your website receiving a manual action. In fact, web developers should be doing everything they can to avoid appearing to trick Google and instead provide the best possible experience for users and visitors to the website. Of critical importance is to ensure all aspects of the technical SEO for your website are set up and working optimally so that Google can find the website and be certain it is working well and within the guidelines.

Should you receive a manual action notification, review it and take steps to address the issue. Once you have fixed the problem, you can submit a reconsideration request to Google’s webmaster team to manually review your site again.

The web developers and designers at Perfexion, Inc. take the performance of every client’s website seriously. We manage websites and regularly monitor SEO and search results. If we find something off or unusual, we check all analytics and reports to find the issue and then take immediate steps to correct the problem. When your website is properly ranked and reaching your target audience, you can trust we are following the rules.

Contact us to learn how we keep your website safe, ranked appropriately in search engines, and out of cyber jail. We want customers and visitors to your website to find your content valuable and relevant to their needs. Most of all, we want them to feel they can trust you and your website and feel secure doing business with you.

Contact Us for more information!

WEBSITE pfxn.com
E-MAIL hello@pfxn.com
CALL 610-783-7660
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* https://webmasters.googleblog.com/2017/03/nohacked-year-in-review.html

Home Page Must Haves

Website Home Page Must-Haves

The home page of a website has mere seconds to impress and engage those who visit it. People who visit a website for the first time are usually looking for certain information upfront – information that indicates they are in the right place. When users’ initial questions are addressed right away, they’ll be more likely to remain on the website, look around, and respond to a call to action. Think about what you look for or expect to find on the home page of a website you visit for the first time. Then think about what you do if you are unable to quickly or easily find the information you’re looking for. Chances are, you click away and search elsewhere.

The content on your website home page should inform, build reader confidence in your business, and showcase you as credible and trustworthy. Every business is different, so content will vary from one website to another. But the following nine elements are must-haves for every home page.

  1. Spell out what you do – Inform visitors in simple, straightforward terms exactly what your business does. If the purpose of your business is not immediately clear, people will leave your website and go to one that clearly spells out what they do.
  2. Explain how visitors benefit from using your products or services – Beyond saying what you do, make clear the main benefit (or benefits) your offering provides or the problem it solves.
  3. Client testimonials – Strategically place several customer reviews on the home page, as these highlight your experience and build trust. Testimonials that mention the service you provided and the clients’ satisfaction are all you need.
  4. Awards, recognitions, associations, certifications – These showcase your professionalism and expertise, and give you credibility in your industry.
  5. Overview of service offerings – Mentioning your products and services on your home page and linking them to more detailed information serves you three ways. You: 1) better inform visitors about what you do or sell, 2) make it easier for them to click the link for more detailed information, and 3) help your home page rank higher in search engine results.
  6. Contact information – Don’t hide or bury key information such as your phone number, email address, and mailing address. By providing this information, you let customers know your business is legitimate and that they can easily communicate with you. The footer of the page is where most companies place their contact information.
  7. Social media links – If you also market your business on social media platforms such as Facebook, Pinterest, YouTube, or Twitter, you probably want to get the word out as much and as often as possible. Your homepage should include clearly identifiable icons for each to make it easy for users to Like, Follow, Share, and Retweet!
  8. Images and graphics – Quality images that are unique to your business let visitors know what to expect and go far in building credibility. Use stock images sparingly, and make sure all images are high resolution and sized properly.
  9. Call to action – Decide what you want visitors to your website to do once they’re there. Do you want them to subscribe to your email list? Clip a coupon for the offer of the week? Complete a form for more information? Place a logical and clear call to action for whatever makes the most sense for your business.

A home page should provide upfront information about your business that your target customers most want and need to know. Incorrect or insufficient information either forces the user to click around to find what they want, or worse, causes them to leave the website without looking any further. Even if other pages on your website contain exactly what they are looking for, if the home page is unclear, visitors are more likely than not to click away. And when visitors click away after visiting just one page, the bounce rate for your website goes up.

Look at the home page of your website with a critical eye. Does it contain the information a new visitor needs to understand who you are, what you do, and the value you bring? If not, take time to update the home page to add these critical elements, or hire a professional web design and development company with the digital marketing expertise to make sure the home page for your business makes the best first impression it possibly can.

Philadelphia web design company Perfexion, Inc. specializes in web design and development, including search engine and digital marketing. They are experts at building websites that meet users’ needs and add value to the business they represent. Perfexion thrives on helping clients be as successful as possible. They collaborate closely with you to understand your business and put that information to work in every website they build.

Contact Us Today!

WEBSITE pfxn.com
E-MAIL hello@pfxn.com
CALL 610-783-7660
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