Network IT services/IT Support servicesEvery company relies on their IT network to keep business up and running. From network design and configuration to installation, maintenance, and repair, the IT support specialist you choose should be experienced, knowledgeable, and informed on all the latest technologies.
The IT support experts at PERFEXION are just that. We are available to help with all your information technology needs.
• Network design and installation – We consult with you to understand your current business needs and recommend an IT network design that supports those needs. Our professionals install your network according to the design and ensure it is fully operational and functioning.
• 24/7 support through 365Care managed services plan – With 365Care we take care of your network IT systems around the clock so you can take care of business. Your 365Care plan can include the following: Computer network support, systems/applications security, 24/7 access to tech support, SPAM filters, firewall installation/maintenance, data backup, advanced server support, and more.
• Cloud-based services – With cloud-based services you can quickly and securely do business and respond to customer needs at any time and from any location. Our cloud-based services include data backup, exchange email and email archiving, Microsoft Office 365, SPAM filtering, Antivirus, and VoIP. Our cloud-based service offerings are dynamic, flexible, and cost effective.
• System and information security – Having a secure network is vital to the proper operations of your business. We evaluate and inspect your network infrastructure and business procedures for risks and vulnerabilities, and provide recommendations to address issues and concerns.
• System monitoring and proactive response – We continuously monitor your systems and identify potential threats upfront to avoid an outage or downtime that can seriously affect your business operations.
• Business continuity – Outages and downtime – even for a minute – can be disastrous. Business continuity planning for your IT network is vital to ensure your IT services remain in operation even if a larger disruption in service occurs.
• Disaster recovery – Advance preparation is key when it comes to the potential for your IT network to fail, regardless of the cause of the failure. You need to plan for continued business operations, including location of your IT assets and your IT needs for employee access to your network from a remote or alternate work location. Our disaster recovery plans take into account every aspect of your network and IT support requirements.
We also support VoIP – Voice over Internet Protocol – that allows businesses to leverage quality internet connections for phone service. Unlike traditional phone service (PRI/POTS lines), VoIP lets you customize a solution to your needs. Whether you want flexibility and cost savings, or business continuity, disaster recovery, or customized calling plans, VoIP may be a solution for your business.
• Replaces unreliable PRI and POTS lines
• Monthly phone service cost savings
• Customized calling plans versus one-size-fits-all service
• Scalable to support on-demand business growth
• Reliable with failover options and virtual connections
• Security with QoS routers and monitoring
PERFEXION’s network IT, IT support services, and VoIP services are reliable and trustworthy. We partner with you to determine the best solutions and plans for the size of your business and your budget, as well as your individual needs. Call PERFEXION today to request a complimentary consultation to assess your current IT network support and security needs.